
When multiple electrical outlets and lights fail at the same time, it often signals a larger wiring issue that requires professional repair. For Roselle homeowner Joseph C., discovering dead outlets led him to utilize his HomeServe plan, ultimately saving him over $1,600 on expert electrical repairs.
Joseph first noticed the problem when his upstairs bathroom light would not turn on. After testing an outlet next to the sink and another just outside the bathroom, he found they were completely dead as well. "That is when I knew something bigger was going on," Joseph said. “But I thought to myself, it’s finally time to use that HomeServe plan.”
He contacted HomeServe and was connected with an electrician from AVA Electrical and Lighting, a reliable member of the local contractor network, to diagnose the issue. After troubleshooting the non-working circuit, the electrician determined that new wires were needed. Once HomeServe granted authorization to complete the work, the electrician ran a new line to refeed the bedroom outlets and lights through several small holes in the drywall. He worked carefully over a few hours to create as little damage as possible while cutting into the walls. During the repair, he also replaced three standard outlets and one GFCI outlet. When the work was finished, he tested everything thoroughly to ensure proper functionality.
“This is somebody I would have hired myself for other work, and plan to keep their contact information for the future.”
Joseph was thrilled with the result and the financial relief, as the covered repair saved him over $1,600. When Joseph bought his house in Roselle in 2019, his neighbor across the street encouraged him to sign up for HomeServe.
“She came to my porch from across the street and said, something along the lines of that the unpredictable can happen, and the coverage might be needed someday,” Joseph recalled. “This was my first major claim, and in the end, I’ll have to pay her a visit to tell her she was right.”
“He really knew what he was talking about and made me feel confident in his abilities the whole time," Joseph said.
Frequently Asked Questions
Q: Does HomeServe cover dead electrical outlets and interior wiring issues?
A: Yes, HomeServe electrical plans can cover the diagnosis and repair of failed interior wiring, dead outlets and faulty circuits. When a claim is approved, a licensed electrician is dispatched to safely resolve the issue.
Q: How much can major electrical wiring repairs cost out of pocket?
A: Running new electrical lines, troubleshooting circuits, and replacing multiple outlets can easily cost well over $1,500. Homeowners with an active HomeServe plan can save significant money on covered electrical repairs, as demonstrated by Joseph's $1,600 savings.
Published May 21, 2026